We've rounded up some of the questions that we get the most, to help save you some time.
If your question remains unanswered after reviewing the below, please reach out to us at info@wearcommando.com and we'll get back to you there!
We've rounded up some of the questions that we get the most, to help save you some time.
If your question remains unanswered after reviewing the below, please reach out to us at info@wearcommando.com and we'll get back to you there!
A: Please note we only accept returns from items purchased on wearcommando.com. We cannot accept or process returns & exchanges from retail stores and other online retailers. All returns and exchanges purchased from retail stores and other online retailers must be returned at their location of purchase.
If the item has been purchased from wearcommando.com, click here to begin processing your return or exchange.
For full details on returns, exchanges and any shipping label fees that might apply, please visit our customer service page.
A: Once your items are received and inspected by our warehouse, you'll receive your refund. This normally happens within two weeks of receiving your return.
A: We only accept returns from items purchased on wearcommando.com. We cannot accept or process returns & exchanges from retail stores and other online retailers. All returns and exchanges purchased from retail stores and other online retailers must be returned at their location of purchase.
A: Delivery times will vary based on your shipping address and shipping method selected at checkout. All orders for in-stock items will ship within 2-3 business days upon receipt of order. During promotions & sales, please allow for additional order processing + shipping time.
We will send you a shipping confirmation and a tracking number when your order is shipped so that you can track delivery more closely. Once the order has been shipped by Commando, we depend on our carriers (UPS, USPS & FedEx) to ensure the package is delivered on time. Please note that inclement weather can delay packages.
For any urgent issues please call us at 802-200-2846.
A: At this time we ship to Canada, Australia & the United Kingdom (England, Scotland, Wales, Northern Ireland). We are hard at work expanding our international shipping. In the meantime, you can find your favorite Commando pieces by referencing our list of stockists here.
A: As long as an order has not been shipped, it may be canceled within one hour of being placed. To cancel or edit an order please select the edit/cancel link found at the bottom of your order confirmation email. Please reach out to customer service at info@wearcommando.com if you are outside of that time frame and we will try our best to accommodate you.
A: Route Package Protection is an added layer of security for your online orders. By selection Route Package Protection at checkout, you can easily file claims for lost, stolen, or damaged packages. For further information on Route Package Protection, please visit our Customer Service Page.
A: Commando has long believed in creating the very highest quality, innovative products that stand the test of time – that means, investing in product innovation, sourcing world class fabrics and thoughtfully producing.
Over the last few years strain on the supply chain has resulted in rising costs and to maintain the very highest quality, innovative products that you’ve come to expect from Commando, beginning February 1, 2022 you will see a price increase across select styles in our collection on wearcommando.com, in addition to our retailers globally.
802-200-2846
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