Part-Time Retail Merchandiser—Dallas
Overall Responsibility: Maximize sales by ensuring that product has strong representation on sales floor and by providing excellent customer service to employees and customers
Key Areas of Responsibility:
In-store responsibilities:
The merchandiser role is to drive sales at floor level and provide HQ a realistic, current picture of each store’s product presentation and sales
- Meet with managers in Intimate Apparel and out of home base
- Build and maintain relationships with sales team at store (sales associates and department managers)
- Get feedback from store team about selling and thoughts on product
- Check stock levels and identify any gaps
- Take note and recap to A.E. through GoSpotCheck
- Restock inventory as needed
- Ensure ALL stock is processed and placed
- Re-merchandise as needed on selling floor
- Merchandise floor with color stories and work with DM & Visuals to gain fixtures, tables, legs, forms, & signage
- Reach out to Personal Shoppers and target Out Of Home Base Depts. for additional selling potential
- Ensure ALL in-store directives (contests from Buying Office/ Table Rotations/ etc.) are being carried out
- Take pictures of ALL fixtures, tables, etc. and upload on GoSpotCheck per visit
- Update stockroom bulletin boards with new press and product info sheets
- Use GoSpotCheck to send store recaps AE with any call outs
- Participate in special store events when possible
- Host Focus Days & Mini Contests to boost associate morale and promote selling
- Organize stock room
- Educate sales staff
- Provide product knowledge, covering all product features and benefits for all products
- Review product line with new staff as needed
- Schedule & lead Product Knowledge Seminars
- One on One Training with store associates on new merchandise receipts and/or online selections during visits
- Promote and sell commando products to customers through thorough product knowledge and education of the customer
- Provide advice, assistance, and follow-up on issues that can improve sales (low inventory, product placement, customer and sales associate feedback)
- Display a professional and knowledgeable presence in store
General Duties:
- Communicate with commando sales team in a timely manner
- Weekly reports- for every store visit, a GoSpotCheck mission must be submitted
- Review selling reports
- Address low inventory issues
- Customer feedback
- Competitive market analysis
- Manage / supervise part-time merchandisers
- Other duties as assigned
Knowledge & Skill Requirements:
- Strong organization skills
- Solid understanding of and commitment to customer service
- Previous retail experience
- Maturity and ability to work independently
- Flexible hours
- May include occasional travel
- Must be very driven and passionate about the brand
- Strong interpersonal skills & ability to build strong rapport with department teams
*Please note this position is for the Dallas, Texas area